Show-Score Emergency Policy
In the event of winter weather or other emergency situations, we will only cancel a Social or Select if the show is canceled. If the show is going on, the Social or Select will go on as scheduled. If the show is going on, Social and Select tickets are still non-refundable. If you cannot make the performance, you have the option to nominate someone else to go on your behalf, just email email@example.com to let us know the name of the person and we'll update the manifest.
If the producers do cancel the show, we'll contact you primarily via email to let you know and your ticket price and fees will be refunded in its entirety.
For Member Nights, if the show is going on, Member Nights are going on! Late cancellations are not eligible for a refund.
If a Member Night show is cancelled by the producers, our processing fee will be refunded in the form of a Show-Score Credit.