I received the message “Sorry, you are no longer eligible for Member Night promotions.” What happened?

It means you have used up your Pardons , which is the sum of your “Late Cancellations” and your “No Shows.”  To learn more about our Pardons system (and why it’s important to keep the Member Nights program up and running), please see the related article about how Pardons, cancellations and refunds work!  

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